What Is Manipulative Therapy? | Hands-On Physiotherapy Explained
We want your experience at Physio One to be smooth, supportive, and stress-free. Knowing what to expect during your physiotherapy appointment can help you feel more comfortable and confident. This page outlines key information including appointment times, payment options, what to bring, and how to prepare. Whether you’re coming in for hands-on treatment, rehabilitation, or a Medicare referral, we’ll ensure everything is clearly explained so you can focus on your recovery.
Your questions answered
Time
This may vary from problem to problem. Usually you will need 30-40 minutes for your initial visit. Subsequent visits can range from 15-30 minutes.
Please arrive before your appointment time. If you are running late or can’t make your appointment please call and let us know. There is a fee for non attendance or last minute cancellation.
Payment
Veteran’s Affairs, Workcover, third party accident insurance and your private health insurance will all pay some or all of your physiotherapy fee.
We require payment on the day of treatment. If you are privately insured, please bring your health insurance card as we can use HICAPS to bill the insured direct so that you don’t have to send any claim forms.
PLEASE NOTE: there will usually be a gap as health insurance will not generally cover you for the full fee. The size of the gap will depend on your level of cover and the generosity of your health fund.
Workcover and third party accident insurance
Workcover and third party accident insurance. If you have not received approval from your insurer to have physiotherapy, we require that your account is settled at the time of each treatment as it can take a long time for your insurer to process and approve your claim.
Veteran’s Affairs (DVA)
If you are seeing us through Veteran’s Affairs, you will need a referral from your medical doctor prior to treatment.
Medicare
Medicare does not cover you for private physiotherapy, unless your GP has done a care plan for a chronic problem. In these circumstances you can get up to 5 visits per year under the Medicare EPC progam. You will need a signed EPC form from your GP and the account will need to be paid at each visit which you can claim back direct from Medicare, or you can claim by swiping your Medicare card and paying a small gap.
What to bring to your first visit
Please bring any X-Rays, reports, doctors letters, a list of medications you are on, a list of any current medical conditions you may have.
What to wear
Please wear loose fitting clothing or clothing that can easily be remove if required. Gym clothes should be brought if applicable.
Filling out forms
There may be a number of forms to fill out prior to your first visit so please come early to your appointment.
Privacy
Your privacy will be respected at all times.
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Where you can find us
At Physio One, we’re proud to offer high-quality physiotherapy care across FIVE easily accessible Adelaide clinics:
Each location provides the same exceptional standard of care, with experienced physiotherapists, hands-on treatment, and personalised recovery plans tailored to your needs.
Whether you're recovering from an injury, managing chronic pain, or working to improve your mobility and strength, there’s a Physio One clinic near you ready to help.
Call us, or book your appointment online today at the location that suits you best.
